Refund and Return Policy

Many of our products are made-to-order and are custom-made to be personalized. For this reason, we do not accept returns. We do, however, offer refunds for the following circumstances: defective product or good, order never arrived from shipping provider, you cancelled your order by contacting us. Refunds for "regrettable choice" purchases e.g. you received the product and decide you do not want it anymore, are not allowed. Please feel free to contact us and we will do our best to find a fair solution.